FAQs

Orders & Shipping

1. Are all your trading card products authentic?

Yes, absolutely! Every booster pack, box, starter deck, and single card sold at CrownCards is 100% authentic and factory-sealed, sourced directly from trusted manufacturers and authorized distributors.

2. How long will it take for my order to ship?

Orders are typically processed, packed, and dispatched within 1 to 2 business days (Monday through Friday, excluding major holidays). Standard shipping generally takes between 7 to 10 business days depending on your location.

3. How do I track my order?

Once your order has been packed and shipped out from our Dover, Delaware hub, you will automatically receive a shipment confirmation email containing your tracking number.

Returns & Policies

4. Can I return trading card booster packs or boxes?

Due to the collectible nature of trading card games, sealed products (such as booster packs, booster boxes, and deck boxes) must remain unopened and factory-sealed to be eligible for a return. Once a sealed product is opened, it cannot be returned. You have 30 days from delivery to request a return for eligible items.

5. What should I do if I receive a damaged or incorrect item?

If you received an incorrect product or an item damaged in transit, please contact us immediately at support@crowncards.shop with photos and details so we can resolve the issue right away.

Contact & Support

6. How can I get in touch with customer support?

Our support team is always here to help you out. You can reach us through: