Shipping policy
At CrownCards, we know the anticipation of waiting for a new deck, booster box, or accessory is real. We work hard to process and ship your orders swiftly and securely from our hub in Dover, Delaware.
1. Order Processing Time
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Orders are typically processed and packed within 1 to 2 business days (Monday through Friday, excluding weekends and major holidays).
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Orders placed over the weekend or on holidays will be processed the next business day.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout based on your destination and chosen shipping method.
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Domestic Shipping: Estimated delivery within 7 to 10 business days.
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International Shipping: Estimated delivery within 11 to 15 business days.
Please note that transit times may vary due to carrier delays, weather conditions, or high-volume seasonal periods.
3. Shipment Confirmation & Order Tracking
Once your order has been packed and dispatched, you will receive a shipment confirmation email containing your tracking number(s). You can use this tracking number to monitor your package's journey to your doorstep.
4. Customs, Duties, and Taxes
Crown Cards is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.
5. Lost, Damaged, or Stolen Packages
We package all orders securely to protect your items during transit. However, if your package arrives damaged or appears to be lost in transit, please contact us immediately at support@crowncards.shop so we can investigate the issue with the carrier and assist you.